Privacy Policy
I. Introduction
We understand the importance of your personal information and are committed to keeping it safe and secure. This Privacy Policy (this “Policy”) explains how we collect, use, store, share, transfer, and protect your personal information; your rights in relation to your personal information; and the measures we adopt to protect your information. Please read this Policy carefully and thoroughly, especially content highlighted in bold/underline. If you disagree with any part of this Policy, you should immediately stop using our services.
II. Information We Collect
We collect only the personal information necessary to realize our services, in accordance with the principles of lawfulness, legitimacy, and necessity, including:
2.1 Registration and Account Management
• Basic information: phone number, email address, username (or nickname), and password that you provide during registration (for account creation, login, and identity verification);
• Identity verification information (if applicable): to meet compliance requirements (e.g., AML, tax reporting) or provide advanced features (e.g., large withdrawals, institutional services), we may request ID number, passport number, facial recognition information, bank card number, etc. (used only for verification and not for other purposes).
2.2 Information Generated During Use
• Device and network information: device model, OS version, unique device identifiers (e.g., IMEI, MAC address), IP address, network type (WiFi/4G), browser type, etc. (for compatibility optimization and account security);
• Behavioral information: your records of using our features (e.g., viewed market pages, tools used, community participation), click behavior, search keywords, session duration, etc. (to improve product features and personalization);
• Indirect transaction-related information: if you complete transactions at third-party exchanges via links from our Platform, we may obtain authorized summary information (e.g., trading pair, general time windows; not including specific amounts or account balances) solely to provide correlation analysis (e.g., “increased recent trading activity for a token”).
2.3 Other Information
• Information you provide voluntarily: such as contact details and problem descriptions provided to customer support; or images/text you upload when posting in the community (if it includes personal information, you must authorize its use).
III. How We Use Personal Information
We will use your personal information only for the following purposes and within the minimum necessary scope:
• Core services: providing cryptocurrency market data, analytical tools, content, and community discussion;
• Account and security: verify your identity (e.g., during login), detect abnormal login behavior (e.g., remote login alerts), and prevent account theft or misuse;
• Personalization: recommend relevant content or optimize UI layouts based on your usage habits (e.g., tokens you follow, preferred tools);
• Compliance and risk management: fulfill legal obligations (e.g., AML, tax reporting) and identify and handle illegal or non-compliant behavior (e.g., fraud monitoring, anti-spam);
• Customer support: respond to your inquiries, complaints, or suggestions (e.g., contacting you using the contact information you provided).
IV. Sharing, Transfer, and Public Disclosure
4.1 Sharing
We do not share your personal information with third parties unless one of the following conditions is met:
• With your explicit consent: for specific services (e.g., co-developing a custom analysis report with a third party), and only after obtaining your consent;
• Necessary partners: to provide core services, we may share the minimum required information with the following partners (who are bound by strict confidentiality obligations):
◦ Technology providers (e.g., cloud providers, analytics vendors): limited to what is required for technical operations;
◦ Payment institutions (e.g., third-party payment platforms): limited to processing withdrawals, deposits, etc., and not involving your transaction details or behavior on the Platform;
◦ Regulators: where required by laws/regulations (e.g., for AML or legal investigations), we may provide necessary personal information (e.g., registration data, operation logs) to competent authorities.
4.2 Transfer
We will not transfer your personal information to another entity unless in extreme cases such as restructuring or bankruptcy, and we will notify you in advance and obtain consent where permitted by law.
4.3 Public Disclosure
We will not publicly disclose your personal information (e.g., name, contact details, transaction records) unless:
• You authorize disclosure (e.g., you choose to sign public posts in the community);
• Required by applicable laws/regulations (e.g., valid judicial documents).
V. Storage and Protection
5.1 Retention
We retain your personal information only for the minimum period necessary to achieve the purposes described and to meet compliance audit requirements; operation logs are retained for security analysis. After the retention period, we will anonymize or delete the information.
5.2 Location
By default your personal information is stored on servers located where our company is based. If cross-border transfers are necessary (e.g., using overseas cloud services), we will bind recipients by contract to equivalent protection standards and inform you in advance.
5.3 Security Measures
We adopt industry-standard encryption (e.g., SSL/TLS in transit, AES-256 at rest), access controls (authorized personnel only), and periodic security audits to prevent data leakage, tampering, or loss. In case of a security incident (e.g., data breach or loss), we will notify you within 72 hours as required by law and take remedial measures.
VI. Your Rights
Consistent with applicable data protection laws, you have the following rights:
• Right to know and access: view the types and purposes of your information via Settings → Privacy Center;
• Right to rectification: correct or supplement your information via customer service or Settings → Account Management;
• Right to erasure: request deletion of your personal information (e.g., upon account deletion, related data will be erased per process);
• Right to withdraw consent: withdraw consent for certain uses (e.g., marketing) via Settings → Notification Preferences;
• Right to account deletion: submit via Settings → Delete Account (irreversible; data will be handled per this Policy).
VII. Protection of Minors
If you are under 18, you may not use the Platform’s services, even with a guardian’s consent. We do not knowingly collect information from minors. If we discover that a minor used our services without consent, we will restrict functionality and notify the guardian.
VIII. Updates and Contact
• This Policy may be updated to reflect changes in laws or business needs; we will notify you via announcement, pop-up, or in-site message. Your continued use constitutes acceptance;
• For questions, comments, or suggestions, contact us via:
◦ Support Email: ntian521@Gmail.com
◦ Support Phone: 65-92741703
◦ Privacy Center: [App] Register.
This Policy is subject to interpretation by the Company.